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From Marketing General Manager

Background

Since I joined Tai Woo Group for a decade, I have been growing up along with the
Group’s developments and accomplishments. Having the profound experience in the watch field for more than 20 years, I was firstly employed by the Group to set up the watch department. For the in-depth understanding and the enrichment in my knowledge and career, I had the opportunity to endeavor various departments and positions, from watch field extended to jewelry industry.  Subsequently, I was appointed as the Marketing General Manager of the Group to oversee customer service, manage all aspects of operations and the development of business strategies.    

In our management philosophy, customer service is our top priority. Here in Hong Kong, our sales team, merchandisers, and designers are well-trained with profound product knowledge and work closely together to ensure our customers receive the best in terms of pricing, manufacturing, shipping and design. Our in-house designers regularly launch new collections to enrich our existing product lines; and also distinctive works from worldwide freelance designers better our assortment with more variety.


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Quality Assurance

In our mainland factory, skillful technician for molding, dedicated workers for QA, QC are all professional employees. Strict quality control procedures are followed and carried out not only during mass production, but also at every stage of inspection. Striving for prompt and proper delivery is always our goal in serving our customers. The rich technical strength, together with efficient management and strict quality measures, has earned us the ISO certification. Being an ISO certified company, our products are manufactured by advance machinery to meet the international quality standards of the EU countries and the USA, such as RoHS, WEES and nickel release regulations.
 
Our products

To cater for customers’ different requirements, our products have been refined into 3 categories.
 

1.  High end category includes fine jewelry pieces such as 14 karat gold series, set with diamonds, highlighted by the freshwater pearl and South Sea pearl, showing the beauty of uniqueness and distinct features. The concept extends to jewelry timepiece, which comprises diamond setting in silver and stainless steel equipped with Swiss made movements, entirely portraying the implication of “time is precious”. 

2. The next category involves silver jewelry combined with freshwater pearl, which reflects the simplicity and elegance in style, while more variations could be generated by the blending of diamond setting, adding a touch of glamour as the most catching piece of jewelry.  

3.  For gift & promotion, we present the freshwater pearl gift sets, making numerous assortments by mix and match of pearl and gems, with various pearl colors expressing different characteristics. The combinations include base metal pearl watch, bracelet, necklace and earrings.  

Our Success

After years of our endeavor, we have upgraded our role from merely a manufacturer to a company providing quality customer service. We always welcome customers’ valuable comments concerning product design, quality and delivery as we believe they act as the motive force for further improvements and growth. Taking the positive attitude, our prompt responses with suggestions and solutions always gain trust and confidence from our customers. 
 
We are committed to be your most faithful business partners as we are obliged to protect our customers’ interest and information which are the important assets for mutual trust. We will keep on our devotion and enthusiasm to reinforce our leading role in the industry.  We understand that maintaining our advantage in the increasingly competitive business environment is not an easy task. However, we believe our commitments will lead us to success.
 
I would like to express my heartfelt gratitude to our customers’ continuous support and we will do our very best in all aspects in serving you.

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Yours sincerely,
Macy Wong
Marketing General Manager
Tai Woo Group
products Fine SILVER PEARL JEW THEDAY PROMOTION

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